Stefan Drew - The Marketing Magician

FE, Education & Business Marketing: Quick, Effective, Low Cost Marketing

Stefan Drew - The Marketing Magician
Browsing:

Tag: Business Marketing

What is Google’s Marketing Philosophy?

How to Market Like Google

This is part two on Google’s business and marketing  philosophy. In part one I looked at how they focused on the user (customer) .  After digging deep into Google’s philosophy I’m now going to explain how they zero in on another essential.

They focus on doing one thing really well … OK,they do several things really well but they are abig tream and they perfect each one before moving on to the next. Lots of marketing people, myself included, suffer from what I call the Butterfly Syndrome.  We flit from one idea to the next and never settle anywhere for long. Not Google.

In my own case I’ve worked hard to overcome this habit and my business is stronger for it.   But let’s look at Google in more detail.

Doing Things Really Well

They do research. In depth research until they know as many facts as possible.  They know their own limitations; what they do well and what they can improve on and they apply a laser focus on this.

Because they focus and keep making small improvements (remember the post I wrote on 1% improvements in your business, it’s on my LinkedIn profile.  Check it out).  

Their dedication to improving the Google search algorithm, and every other service they offer,has helped them launch new products that customers want.

 

How To improve Your Business

So looking at your business what can you improve?  What can you do really well?

Standing out from your competition is a marketing essential.  You don’t have to be twice as good as them.  Just 1-2% is all it takes to stand out from a crowd. It might be in the products or services you offer.  Or it could be in customer service or delivery times.  Even answering the phone with a smile can mark you out as being better.  These are small things but ti is the small things that Google keeps improving that has given them world dominance.

Please follow and like us:
error

Marketing Insight: How Printer Overkill Damages Your Business

printer overkillIs the design of your invoices and other stationery annoying your customers?

 

We live in an environmentally sensitive age. We are asked not to print anything unless it is essential as this saves inks and paper. But sometimes it is necessary to print certain documents, perhaps for legal reasons and perhaps just to make it easier to read and annotate (sadly not everyone of us does this onscreen).

 

So the design of your potentially printed materials can impact on ink usage and really annoy your customers.  take the image above; it comes from an invoice I was sent by a supplier. It uses white on black and that means takes an inordinate amount of expensive black ink to print.

 

Given the choice between two, otherwise equal, suppliers this can be the tipping point in deciding which one someone may proceed with.

 

Is it Marketing?

I know most people would’t classify this as marketing… but it is.  

Marketing is about satisfying customer need and if you upset them, then all that time and expense you have spent on marketing is wasted.

 

So think through every “touch point” in your customer interface and see if there is any way you can stop annoying customers .. and delight them instead.

Please follow and like us:
error

RSS
Follow by Email
Facebook
Facebook
Google+
Twitter
Pinterest
Pinterest
LinkedIn
Instagram