Stefan Drew - The Marketing Magician

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Stefan Drew - The Marketing Magician

Customer First Approved Consultants

July 23rd 2010

Consultants at well-known Marketing Consultancy receive Approved Consultant status with Customer First UK

Staff at Warwickshire based business consultants, Stefan Drew Associates under their new division, The Customer Consultancy Ltd, has achieved Approved Consultant status with Customer First UK.



Customer First UK has approved fewer than 30 consultants throughout the country. It is the awarding body for the national standard, ‘Putting the Customer First’. The standard has its roots in professional business services and emphasises the customer’s position at the heart of organisations, with a practical application that improves customer care. 

Stefan Drew, The Customer Consultancy director, commented, ‘In the current economic climate, no business can afford to take their customers for granted and Customer First will make a measurable and positive impact on organisations, their customer relationships and market position. We look forward to helping businesses achieve this standard.’ 

He continued, ‘Organisations undertaking the award report that they have noticed improved customer satisfaction levels, better levels of customer retention and the ability to more easily attract new customers.’

The award is beneficial to any organisation or business that values its customers.

Frea O’Brien, Chief Executive of Customer First UK commented, ‘ We are delighted to welcome Sharon and Stefan into the Customer First network and are thrilled with the depth of experience both will bring with them.  Customer service has never been so important in today’s market; Sharon and Stefan have the skills, knowledge and enthusiasm to support and develop many organisations approach to improving customer service.’


For further details contact Stefan at The Customer Consultancy on 01926 632794 or email 


For more details on Customer First Approved Consultants status follow the link  

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